Topic ID #36321 - posted 11/2/2015 1:34 PM

Experienced Field school worker seeking work in Colorado



LadyAnara

Andrea DeHart

5475 w. 3rd Avenue.

Lakewood, CO 80226

Andrea.DeHart@yahoo.com

Primary Phone: 303-842-4125

Alternate Phone: 303-842-4125

 

OBJECTIVE:

To provide exceptional customer service.

 

WORK EXPERIENCE:

09/2015-Current Customer Service Representative Aurora, CO

  • Answer emails from customers
  • Investigate Customer issues
  • Keep concise records of customer records

 

09/2009-05/2015 Assistant Publisher Denver, CO

  • Check for grammar, spelling, and flow in novels
  • Typeset novels and convert in to kindle
  • Keep employees on time and on task

 

04/2006-07/2009 Work Study and Teacher Assistant Westminster, CO

  • Help Professor with Archaeology field school
  • Grade papers
  • Help Students with assignments
  • Help Students applying for school and registering for classes
  • Process forms for Admissions and Records
  • Answer Student questions in person and on the phone

 

07/2006- 01/2007 Traildust Steakhouse Denver, CO

  • Greet and Seat Customers
  • Time Management
  • Problem Solving

 

12/2005- 03/2006 RMC Lakewood, CO

Date Entry, Transcriptionist

  • Provide Transcription for FPS
  • Handled Sensitive Information
  • Provide Proof Reading

 

07/2004-08/2005 Matt Dotter and Krystall Beck Denver, CO

Live-In Nanny

  • Provide care for one year old and seven year old children.
  • Prepared meals.
  • Handled the child’s basic needs.

 

 6/2003 - 8/2003 Rocky Mountain Benefits Evergreen, CO

 Office Manager

  • Handled all office needs
  • Updated all information and provided updates to all clients.
  • Supplied exceptional customer service.

 

2/2001 - 3/2003 Regulus Denver, CO

 Check Processor

  • Processed checks
  • Handled sensitive information
  • Offered extra duties for extremely important clients.

 

   4/2000 - 10/2005 Ajilon, Talent Tree, Office Team, Ranstadt, and Initial Staffing Denver, CO

 Temporary

·         Handled all receptionist duties

·         Provided administrative assistance

·         Provided Technical Support and customer service

 .

 

 8/1999 - 3/2000 Canicom/Appleone Denver, Co

 Customer Service Representative for www.kbkids.com.

·         Handled escalated customer service phone calls.

·         Performed fraud control and technical support.

·         Provided exceptional customer service.

 

 

6/1996 - 5/1999 United Artists Theaters Denver, Co

Box Office Cashier

  • Performed exceptional customer service
  • Supervised training.
  • Handled cash and bookkeeping.

 

10/1993 - 4/1996 McDonald's Lakewood, Co

 Assistant manager

·         Supervised all crew members.

·         Handled cash and bookkeeping.

·         Trained new crew members.

 

 

EDUCATION

 

01/2009 Metro State University of Denver

Bachelor of Anthropology

 

01/2007 FRCC

Associates in Arts

 

05/1998 Alameda US-CO-Lakewood

High School Diploma

 

 

SKILLS

 Customer Service, Word processing, Typing, Data Entry, Internet, Transcription, Outlook, Excel, Access, MS Office, Peachtree, Ten Key, Networking , Cash Handling, Technical Support, Supervising, Management, Training, Bookkeeping, Computer networking, Windows 95, 98, ME, NT, and XP, Multiple Phone lines, Computer Hardware, Accounting, Cash Registers, Bar Codes, Inventory, Stocking, Selling, and Handling sensitive materials, Typesetting, Converting material to Kindle format.

 

 

 

 

 

REFERENCES

 

David Rozansky Flying Pen Press Owner

Phone Number: 303-375-0499

Email Address: Publisher@flyingpenpress.com

Reference Type: Professional

 

 Matt and Tami Dotter

 Phone Number: 719-267-3004

 Reference Type: Personal and Professional,

edited Nihility for Tami Dotter

 

Sue Fuller Regulus West Supervisor

 Phone Number: 303-382-6400

 Reference Type: Professional

 

 Gary Glass Rocky Mountain Benefits Owner

 Phone Number: 303-674-4773

 Email Address: Rmbenefits@aol.com

 Reference Type: Professional 






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